Welcome to PrimeBiome! We value your trust and commitment to
our brand, and it’s important that you fully understand the terms and conditions that govern
your use of our products and services. By accessing or using PrimeBiome's website and products,
you agree to comply with the following terms and conditions. Please read them
carefully.
1. Acceptance of Terms
By using PrimeBiome’s website,
services, or products, you acknowledge that you have read, understood, and agree to be bound by
these Terms and Conditions. These terms apply to all users within the United States. If you do
not agree with these terms, please refrain from using our website or purchasing our
products.
2. Product Information
PrimeBiome is dedicated to
delivering high-quality supplements for skin and gut health, featuring key ingredients such as
B. Coagulans, Dandelion, Babchi, Fennel, and more. While we strive to provide accurate and
up-to-date product information, we cannot guarantee that all details, including ingredient
lists, product descriptions, or prices, are completely error-free or
up-to-date.
PrimeBiome products are intended for general well-being and are not a
substitute for professional medical advice, diagnosis, or treatment. Always consult a healthcare
provider before starting any new supplement regimen.
3. User
Obligations
By using PrimeBiome’s services, you agree to:
Provide
accurate, current, and complete information during any registration process.
Use PrimeBiome
products as directed, and in compliance with all applicable local, state, and federal
regulations in the USA.
Not engage in any illegal, unethical, or harmful activities while
using our website or products.
4. Purchase and Payments
When
purchasing PrimeBiome products, all payments must be made in USD, and payment information
provided must be accurate and valid. We reserve the right to refuse or cancel orders at our
discretion, including but not limited to, instances of payment fraud, pricing errors, or
violations of these terms.
We partner with trusted third-party payment processors, and by
using our services, you agree to their terms and privacy policies as well.
5.
Shipping and Delivery
PrimeBiome only ships within the United States.
Shipping times may vary depending on your location and external factors beyond our control, such
as carrier delays. We are committed to delivering your order promptly, but we cannot guarantee
exact delivery times.
Please double-check your shipping address when placing an order, as
we are not responsible for items lost or delayed due to incorrect addresses provided by the
customer.
6. Returns and Refunds
If for any reason you are not
satisfied with your PrimeBiome purchase, we offer a 30-day return policy. To be eligible for a
refund, the product must be unused, in its original packaging, and returned within 30 days of
the purchase date. Refunds will be processed once the returned product is received and
inspected. Please note that shipping fees are non-refundable, and return shipping costs are the
customer’s responsibility.
7. Intellectual Property
All content
on the PrimeBiome website, including but not limited to text, images, graphics, logos, and
product descriptions, is the intellectual property of PrimeBiome and protected under applicable
copyright laws in the United States. Any unauthorized use or reproduction of our content is
strictly prohibited.
8. Disclaimer of Warranties
PrimeBiome makes
no warranties, expressed or implied, regarding the effectiveness of our products for specific
health conditions or outcomes. While we strive to ensure the best possible quality, we cannot
guarantee results for every individual. The information provided on our website is for
educational purposes only and should not be interpreted as medical advice.
9.
Limitation of Liability
PrimeBiome shall not be held liable for any
indirect, incidental, special, or consequential damages resulting from the use of our products
or website, including but not limited to, personal injury, loss of profits, or data loss. In no
event shall our total liability exceed the amount paid by the customer for the product in
question.
10. Privacy Policy
Your privacy is important to us.
PrimeBiome is committed to safeguarding your personal information in compliance with US privacy
laws. For details on how we collect, use, and protect your information, please refer to our
Privacy Policy.
11. Governing Law
These Terms and Conditions are
governed by and construed in accordance with the laws of the United States. Any disputes arising
from the use of PrimeBiome products or services will be resolved in the courts of the United
States.
12. Modifications to Terms and Conditions
PrimeBiome
reserves the right to modify or update these terms at any time without prior notice. It is your
responsibility to review these terms periodically for any changes. Continued use of our website
or products constitutes acceptance of any updated terms.
13. Contact
Us
If you have any questions or concerns regarding these Terms and
Conditions, feel free to contact our customer service team at support@primebiome-primebio.us or
via our website’s contact form. We are here to assist you with any inquiries or issues related
to our products.